Services

A website that actually works for your business — quick to load, easy to read on a phone, and built to bring in calls, bookings, and quote requests. No bloated templates, no clutter.

• Custom multi-page or single-page sites
• Mobile-first and fast-loading
• Contact forms, booking and quote flows
• Set up so customers can actually find you

At a few hundred reviews a month you do not have a second to read them, let alone reply. So most owners stop — and the complaints become the only version of events a new customer ever reads. I set up a system that reads every review as it lands, writes a reply in your voice, and sends the straightforward ones on its own. You only get pulled in for the ones that actually need a person: the complaints, the odd ones. For most restaurants that is two or three a week, not twelve a day — and you can edit any of them before it goes.

• Good reviews answered automatically — you never touch them
• Only complaints reach you, usually two or three a week
• Complaints grouped by cause, not listed by date
• What is quietly costing you stars, and what to fix first

Your Google profile gets you on the map. Local SEO is the wider job of actually ranking. I make sure your site says the right things about what you do and where you do it, that your business details match everywhere they appear online, and that you show up for the searches your customers are genuinely typing — not the ones that just sound impressive.

• Keyword research for your trade and area
• On-page SEO across every page
• Consistent business listings across the web
• Plain-English reporting on what actually moved

Simple, sensible automation — not hype. This is the behind-the-scenes kind: you set it up once and it runs on its own, handling the repetitive tasks that eat your time — replying to enquiries, drafting content, organizing leads, and the small jobs that add up. You stay in control; the busywork shrinks.

• Automated enquiry and lead handling
• AI-assisted content and email drafts
• Chat assistants for your website
• Workflow automations tailored to you

Sometimes a website isn’t enough — you need a tool. Unlike an automation that runs on its own, this is something you open and use: a fast, private app that lives right in your browser and handles the specific, fiddly work that eats your time — batch processing, calculators, simple dashboards, and forms that take real actions. No servers to manage, nothing to install.

• Batch processing & automation tools
• Internal dashboards & calculators
• Booking, quote and data-capture flows
• Fast, private, and runs in the browser

Once you are online, what next? I give you a plain-English plan to keep growing — what to focus on, what to skip, and the few things that actually move the needle for a small business.

• Clear, prioritized growth plan
• Content and posting guidance
• Ongoing support if you want it

A website is not a one-off. Hours change, photos need swapping, links break, and the software underneath quietly goes out of date. A care plan means none of that is your problem: I keep the site online, backed up and up to date, and when you need something changed you just message me and it gets done. No hourly invoices, no waiting weeks.

• Hosting, SSL and uptime monitoring
• Regular backups and software updates
• Small content edits — hours, photos, text
• Priority support if something breaks